Delivery

Standard Delivery is FREE on orders OVER £30.

Standard Delivery is £3 on orders UNDER £30 and takes 2-4 working days (usually 2 days if ordered in the morning and 3 days if ordered in the afternoon). Delivery to West Midlands postcodes is usually 1 day quicker so often the next day if ordered in the morning.

Next Day Delivery via DHL is available and costs £5.99 – orders must be placed BEFORE 1 PM for next day delivery. Next day delivery isn’t available for Scottish Highlands and Northern Ireland.

Delivery is to the UK only which does not include the Channel Islands or Isle of Man.

If you live outside of the UK and would like to buy one of our products, please email info@karooku.co.uk with the products you would like and country you are in and we can provide you a delivery cost.

Returns

You can return any item that hasn’t been used within 30 days of purchase. Please contact us on info@karooku.co.uk stating the order number and we will send you a label to attach to your parcel and let you know a local shop or locker to drop it at.

Refunds will processed once the parcel has been received back to us in the same condition as when it left us – we ask you take care when packing the parcel to ensure it reaches us safely. 

Return when Used

You can return certain items that has been used within 2 years in return for a 40% discount on your next order with us. Exclusions and T&Cs apply -to find out more on this scheme, please click here.