Your Item must:

– Not be on the exclusion list (below).

– Have been purchased from Karooku Kids within the last 2 years.

– Not be broken. Wear and tear is absolutely fine.

– Have all original pieces / parts.

– Have the original box. We make this clear at point of purchase as we know that often boxes get thrown away!


Not all items are suitable for return – these are:

– Bath and water toys

– Art and craft materials in cluding play press toys

– Tableware

– Bottles

– Orchard Toys games

If an item is eligible, it will say in the product description. For the full shop of eligible items, please click here

To return – please fill out form by clicking here. This process can be done on your mobile phone. You will need:

– Original order number from Karooku Kids (on side of toy box)

– One photo showing box and pieces

If your item is in the required condition and not on the exclusion list we will send you a Evri (hermes) shipping label for you to drop item at local shop or locker which you can find here. Please take care to pack carefully in outer cardboard box.

Within 24 hours of us receiving your returned item back, we will send you a 40% doscount code up to the value of the original item / items.

If you’re buying from us as a gift, don’t worry! Every toy that is eligable for this offer has a sticker on the box with the order number, details of how to claim offer and date item needs to be returned by. 

How it Works

Buy an item from Karooku Kids. Every item eligible for this offer has a sticker on the box with the order number, date the item needs to be returned by and web address and QR code where you will need to authorise return.

RETURN USED for up to 2 years after purchase for a 40% discount on a new order. Exclusions apply, for example Bath Toys – please see full list of exclusions below.

Within 24 hours of us receiving the item you will have a 40% discount code for new purchase up to value of the original item / items.



all toys
All Toys
wooden animal toys
Animal Toys
art and craft for kids
Art and Craft
natural baby toys
Baby Toys
eco bath toys
Bath Toys
balancing toys
Balancing Toys
wooden balance boards
Balance Boards
eco beach toys
Beach Toys
children's bedroom
Bedroom / Furniture
wooden car toys
Car Toys
wooden gruffalo toys
learning games
Learning Games
musical instruments
Musical Instrument Toys
push and pull toys
Push and Pull
wooden play sets
Play Sets
wooden puzzles
kids wall art
Wall Art
wrapping paper
Wrapping Paper